Privacy Policy

This Privacy Policy outlines how your personal information is gathered, utilized, and disclosed when you visit or make purchases on www.himitsuafrica.com, for our operations within Kenya.

PERSONAL INFORMATION
To enhance your experience with our services, we may request specific personally identifiable information and order details.

When accessing our website, we collect essential device details, including your web browser, IP address, time zone, and select cookies stored on your device. As you navigate our site, we also gather information about the specific pages or products you view, the websites or search terms that led you to us, and your interactions with our platform. We refer to this automatically gathered data as ‘Device Information’.

We utilize various technologies to gather Device Information, including:

Cookies: These are data files that are placed on your device or computer, usually containing an anonymous unique identifier. You have the option to accept or decline these cookies and receive notifications when a cookie is being sent to your computer. Please note that refusing our cookies might restrict your access to specific sections of our service.

Log Files: These files record actions taking place on the site, capturing data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time

PAYMENT GATEWAY
At Himitsu shop, we prioritize your security. All online payments are processed through a trusted payment gateway. We do not store or access customers’ net banking information or credit/debit card details. Rest assured, your payments are handled by a secure third-party gateway equipped with top-notch security measures.

ORDER INFORMATION
When you make a purchase or attempt to do so through the site, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card and debit card numbers), email address, and phone number. We refer to this information as ‘Order Information.
We use the Order Information we collect to fulfill orders placed through the site, processing payment details, arranging shipping, and issuing invoices and order confirmations. Additionally, this information helps us communicate with you and monitor orders for potential risks or fraud.

CHANGES IN PRIVACY POLICY
Please note that our Privacy Policy may be updated periodically. We advise you to check this page regularly for any modifications. Any changes will be promptly communicated by posting the revised Privacy Policy on this page. These updates will take effect immediately upon being posted.